Landing an interview is an important step toward your next job. But no matter how impressive your experience or qualifications are, how you present yourself in the interview can determine whether you get the offer. Interview etiquette, how you act, communicate, and carry yourself, plays a vital role in making a lasting impression.
This guide covers the essential etiquette rules before, during, and after the interview to help you stand out for all the right reasons.
Before the Interview: Set the Foundation
Arrive on Time, Not Too Early
Aim to arrive 10 to 15 minutes before your appointment. It shows respect for your interviewer's time without putting pressure on them to meet earlier than scheduled.
Do Your Research
Understand the company’s mission, recent developments, and leadership. If you know who will interview you, look up their background. Tailor your responses and questions based on what you learn.
Dress Professionally
Choose an outfit that reflects the company’s culture, but err on the side of being slightly overdressed. Ensure your clothes are clean, pressed, and appropriate. Avoid overpowering accessories or strong scents. Be mindful of fragrance. Many companies have scent-free policies due to allergies or sensitivities. Even if that’s not the case, it’s always best to avoid wearing strong or heavy perfume or cologne. A neutral presence is more professional and respectful to everyone you encounter.
Bring the Essentials
Carry a folder with printed CVs, a notepad, and a pen. This shows you’re prepared. Make sure your phone is turned off completely, vibrate mode is still a distraction.
During the Interview: Make Every Moment Count
Respect Everyone You Meet
Treat everyone, from the receptionist to the hiring manager, with courtesy. Every interaction contributes to your overall impression.
Use Confident Body Language
Stand and sit with good posture, keep your hands calm, and avoid crossing your arms. Maintain appropriate eye contact and avoid distracting habits like fidgeting or tapping.
Start on the Right Note
Greet your interviewer by name, offer a firm handshake, and smile. A calm, polite introduction sets the tone for a professional conversation.
Communicate Clearly and Thoughtfully
Think before you speak. Use concise language and vary your tone to stay engaging. Avoid filler words and don’t be afraid to pause briefly before answering.
Show Active Listening
Give your full attention to the interviewer. Let them finish speaking before you respond, and show you're engaged through body language and brief verbal cues.
Ask Meaningful Questions
Prepare a few thoughtful questions about the role, the team, or the company culture. This shows you're interested and have done your homework.
After the Interview: Leave a Positive Impression
Send a Thank-You Note
Email a short thank-you message within 24 hours to express appreciation and reinforce your interest.
Additional Tips
Rehearse Common Questions
Practise responses to questions such as “Why do you want to work here?” or “What are your strengths and weaknesses?” Rehearsal builds confidence and helps you stay calm under pressure.
Pay Attention to Tone and Delivery
Speak at a steady pace and with intention. Avoid sounding unsure by ending statements like questions. If you're nervous, practise speaking with a friend or record yourself to refine your tone.
Avoid Distractions
Keep your phone out of sight and turned off. Place any bags on the floor rather than on chairs or tables. Give the interviewer your full attention.
Know What Not to Do
Avoid crossing your arms, interrupting, touching your face, or offering one-word answers. These behaviours can signal nervousness or disinterest.
Interview etiquette is more than just good manners; it reflects your professionalism, preparation, and how well you’ll fit into the team. Every moment, from how you greet the receptionist to how you follow up afterward, speaks volumes about who you are as a candidate.
Be prepared, be thoughtful, and present your best self. A strong interview presence could be what turns a good opportunity into a job offer.
Ready to take the next step after acing your interview?
Read our guide on Mastering Salary Negotiation: Secure the Compensation You Deserve and walk into your offer conversation with confidence.